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Brisbane-based SiteZero Internet was founded by Adrian Purcell in 1996. The company launched one of Australia's first on-line CD stores, a CD store that promoted new independent artists and received several favourable reviews in the national and international media. In 1997, the decision was made to focus exclusively on web development. During this year, Darren Flood joined the company in a sales capacity, bringing to the company his strong sales and marketing background.
Over the next two years, SiteZero Internet built up a strong client base, while undertaking extensive product design and development. In 1999, the company released the EZI-Site e-commerce web site system and, in 2000, released the EZI-Publisher content and community system. By 2002, SiteZero Internet had combined EZI-Site and EZI-Publisher in the product it uses today: CMS a combined web site content management system, e-commerce shop and full colour email marketing platform.
In 2006 the entire platform was rewritten by our lead programmer, Sean Bernard. This rewrite reflected the fast rate of change that has occurred since 2002. During this year Richard Norris came on board as a director and shareholder of the company. Richard brings 20 years plus of business experience to SiteZero Internet to take it to the next level.
As the company enters 2009 it does so with a dynamic team backed up by a truly cutting edge product.
In recognition of its achievements, Site Zero Internet was a finalist in the prestigious Quest Business Achiever Awards in 2002. Today, SiteZero Internet provides ongoing support to more than 160 small-to-medium enterprises, and continues to play an important partnering role in the development and growth of its clients' businesses.
Meet The SiteZero Website Team
Since being appointed CEO of SiteZero in 2007 Richard has embarked on an
ambitious plan for the company's growth and expansion. A strategic plan
has been developed and month by month the company has been expanding at a rapid rate.
Richard is passionate about SiteZero and its ability to help SME'S succesfully improve their online presence.
"while I was CEO of QIS Packaging we made the transition from a
business that was "NOT" an online business to a business that was
deriving a huge percentage of its business from ONLINE. We were
actually a SiteZero client , and our success at QIS was due largely to
the SiteZero content management system....I suppose I was like the guy
in the TV ad " I liked the product that much I bought the company".
Since his appointment to the SiteZero board in 2007, Richard has also
been appointed to another external international company board
specializing in online news and sport.
Richard Norris - CEO
Richard was the CEO of QIS Packaging for 22 years, a successful packaging business established in 1985.
Darren Flood - Research & Development
Darren Flood is an e-commerce consultant with over twelve years experience in sales and marketing. He has particular expertise in helping businesses undertake marketing using software tools. Darren is keenly interested in the professional development of the e-commerce industry, and is currently the Vice President of the Electronic Business Interest Group (eBIG), Queensland's peak e-business representative association.
He is also regularly invited to speak on e-commerce topics to the business community, and in recent years has presented to The Gateway Chamber of Commerce, The Australian Marketing Institute (QLD) and the Electronic Business Interest Group.
Darren is an ACT! Certified Consultant and has been awarded qualification as a Certified Developer of Enterprise by the Archaeus Institute for Entrepreneurship. More information about his ACT consultancy business can be found here.
Currently, Darren is Customer Relations Manager of SiteZero Internet, and is responsible for business development, product development, consultant network development and support, sales and marketing. His work with the company involves managing the delivery of services over the entire spectrum of e-business, including web site design, hosting, content management, email marketing, e-commerce, search engine optimisation, domain registration and technical support.
Adrian Purcell - Systems Analyst & Tech Support
Adrian Purcell is the founder of SiteZero Internet. Today, Adrian focuses upon providing technical support to the company's growing client base. In particular, he is responsible for installing SiteZero software, search engine optimisation, set-up of email, advanced technical support for bulk uploading of product data and system administration.
In his role as technical support at SiteZero Internet, Adrian has become something of a legend amongst the company's clients for his unwavering patience, for his friendly and down-to-earth manner, for his responsiveness and for his ability to solve seemingly insurmountable technical problems.
As well as being a brilliant technician, Adrian also has a flair for business development and has taken a number of successful ventures from conception to fruition in such diverse fields as information technology and the music and entertainment industry. He brings a rich business background and an extensive general knowledge to his work with SiteZero Internet's clients.
Adrian has been awarded qualification as a Certified Developer of Enterprise by the Archaeus Institute for Entrepreneurship. He also holds an Associate Diploma of Applied Chemistry.
Jonathan Norris - Production & Customer Service Manager
Jonathan's main role is to ensure your business website get's built accurately, quickly and with minimum fuss. He brings a wealth of IT expertise and experience to the SiteZero table. There's not many things that Jonathan hasn't experienced on the internet before.
With a proven background in newspapers, advertising, search engine marketing and information technology, Jonathan is a welcome addition to the SiteZero team - and most importantly, can facilitate the fast and efficient launch of your new business website!
Sean Bernard - Lead Programmer
Fluent in database languages such as PHP and the powerful ColdFusion, Sean not only has excellent coding and IT skills but an uncanny ability to interpret the needs and requests of the client base AND sales team, then program that feedback into practical features that produce money-making results for your business website!
As well as his hands-on business experience, he has a Diploma of Multimedia at TAFE and has amounted 5 years experience in Web Development and Multimedia.
He has produced successful websites for some of Brisbane's up and coming bands plus his interests include spending time with his girlfriend, music, art and of course, computers - AND fast cars!
He was the founder of KIDS FUN CENTRES, the successful customer
service child minding concept now found in shopping centres throughout
QLD.
This relationship marketing/loyalty program won 2 State and 1
National PCA (Property Council of Australia) Marketing awards for the
Byvan group (now called Retail First) in 1999.
Floyd has studied business planning and entrepreneurship at The
University of Adelaide & has a Certificate IV in business
management.
Floyd Paulos - Partner, Strategic Marketing
Floyd
Paulos has been a retail manager, telemarketer, commission sales
representative, sales manager, and professional public speaker.
Planning...
The process of planning is highly critical to the performance of a website that makes your business money. Consider the following analogy:
Let's say you wanted to build a new building. You wouldn't go and talk to a bricklayer or a roof tiler or painter .All experts in their field, mind you, but not the right guys to talk to at this stage of the project. You would first go to an architect to get a PLAN developed before speaking with those guys.
It's much the same process with a website. Most websites don't actually "work" as they should do and by work we mean: make your business money, generate leads ECT - because they're traditionally built by IT specialists, web developers, graphic artists or a combination of the three, is a bit like letting the "tradesmen" plan the house for you.
A good website is NOT an IT project - it's a communication tool and marketing project and as we know these are areas that are traditionally weak for IT, web developers and graphic artists. The result? A website that's like a "hostess" at a trade show: looks good, answer's basic questions and hand's out brochures, but doesn't necessarily produce sales, generate leads or make money. A waste of money really!!!
Development...
Once you have the plan, you then need to have the correct technology platform to support and implement that plan.
All of our websites have the technology built in to perform most of the marketing functions you need - both now and for the future. This technology, which has been years in the making is in our view the best website marketing technology platform in the country.
Ongoing Support...
So you've planned the right website, you've now got it developed with everything that you need and it looks great and its up and running- who's going to provide you with ongoing support when there's an issue or you want to improve it? Web developers are notorious for poor support because of their business model: the traditional web development business model is to make as much money up front from you as they can, and ignore you later - so it makes sense that you're seen as an interruption to their next job. Not really what you want!!!
SiteZero unique pricing and service delivery model, is designed from the outset to support your business website needs as you grow and evolve.
SiteZero Consultants Make Choosing The Right Website For Your Business Easy...
When you meet with your SiteZero consultant, he's not there to sell you a website - in fact he's not allowed to!
Our 5-part quality procedure is:
Step 1 - He or she meets with you to get an understanding of your business and it's potential needs / problems / objectives
Step 2 - our consultant then returns to the office and sends you a summary of what they understood to be your website needs for accurate clarification
Step 3 - he then consults with our production team, to discuss the right website plan and develop the right solution for your business
Step 4 - creates a website proposal specifically for your business needs
Step 5 - They meet with you again to present you with a no-obligation proposal and different pricing options and to answer any questions you may have.