13 ways you’re doing social customer service wrong

Posted: Thursday, January 22, 2015 at 11:35:46 AM EST by Joshua Tregenza

Are you're customers trying to interact with you via social media? If they are, or you are about to establish your companies social media strategy, read through this article and make sure you are doing social customer service correctly.

Read the article here: https://econsultancy.com/blog/65853-13-ways-you-re-doing-social-customer-service-wrong/?utm_medium=feeds&utm_source=blog&utm_reader=feedly

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